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📱 GET $10 FREE VAPI CREDITS: https://vapi.ai/?aff=voiceaiguide-yt ⤵️ Compare voice AI tools side-by-side: https://voiceai.guide/ In this tutorial I’ll walk you through building a simple inbound AI receptionist in Vapi — using a golf club tee-time booking flow as the example. We’ll cover the Vapi dashboard basics, then build a workflow from scratch that greets callers naturally, checks tee-time availability in Google Calendar, creates the booking automatically, handles two common real-world edge cases (time not available + “can I speak to a human?”), stays fast by watching latency + cost per minute as you tweak prompts/models Timestamps 00:00 Build an inbound voice agent in Vapi 00:30 Vapi dashboard tour (assistants, squads, tools, numbers, voices) 02:28 Create a new workflow (Golf AI Receptionist) 03:08 Tee-time booking “happy path” (date/time → details → booking) 05:44 Create tools: check availability + create calendar event 06:35 Connect Google Calendar integration 07:18 Add a lightweight global prompt (tone + call handling) 07:58 Live test: booking succeeds 09:03 Add edge cases: transfer to a human + time not available 11:01 Live test: time unavailable → suggest nearest slot 12:20 Reducing “perceived latency” (parallelise checks + questions) 13:13 Export workflow JSON + improve with ChatGPT 13:36 Extract variables for cleaner bookings 14:38 Choosing models (cost vs latency vs quality) Helpful links Vapi: https://vapi.ai/?aff=voiceaiguide-yt Voice AI tool comparison/calculator: https://voiceai.guide Notes / quick tips Keep the global prompt short and put specifics inside relevant nodes (helps latency). Avoid collecting email addresses over voice unless you’ve got a solid fallback. Use variables for structured fields like holes (9/18), player count, phone number, etc. Why watch? If it's your first view — hey 👋 I'm Marcus! I spent 12 years building an 8-figure software venture studio (we built 12 businesses – 6 failed, 4 held, 2 exited). I've always loved building automated businesses and sharing my weird and wonderful workflows. This channel is new and still small – If you enjoy it please sub/like/comment ⤵️ / @voiceaiguide Some of these are affiliate links, which means I’ll receive a small commission if you use them without any additional cost for you. This helps support the channel and allows me to continue making videos like this. Thank you for the support 🙏 #vapi #voiceai #aiagents