Turning Unboxings Into Opportunity скачать в хорошем качестве

Turning Unboxings Into Opportunity

Mark Stern is a Forbes-recognized serial entrepreneur and the founder of Custom Box Agency, an award-winning customer experience and experiential marketing firm based in Austin, Texas. A former Deloitte strategy consultant with an MBA from Duke, Mark helps digital-first brands bridge physical touchpoints into the digital journey to improve loyalty, reduce churn, and extend customer lifetime value. #podmatch In this conversation, we break down the “physical-to-digital” connection, why retention is the most ignored growth lever, and how Mark’s frameworks (including Activate–Build–Produce–Deliver and Jewels, Tools, and Rules) turn customer experience into a measurable profit driver. Connect with Mark Stern: http://customboxagency.com Are you one good idea away from success? https://amzn.to/44ePOdY Become a guest on the channel: https://www.joinpodmatch.com/rwg