[WEBINAR] SAP CX Commerce Cloud and the road to Customer Personalization скачать в хорошем качестве

[WEBINAR] SAP CX Commerce Cloud and the road to Customer Personalization

Increase conversions. Enhance your customer experience. In today’s environment, providing a superior customer experience is more important than ever. Some statistics show that over two-thirds of companies compete on customer experience alone. As the ability of customers to engage with your brand however they choose continues increasing —via in-store, desktop and especially mobile shopping — crafting an immersive and end-to-end omnichannel experience becomes more essential every day. With SAP Commerce Cloud and Context-Driven Services, you’ll have the e-commerce platform you need to ensure your customer’s shopping experience will result in repeat visits — again and again and again. This webinar focuses on a key aspect of building your e-commerce experience: customer personalization. An embrace of personalization offers significant increases in conversion rates, brand awareness, brand recommendations and much more. SAP Commerce Cloud and Context-Driven Services help you create, maintain and extend customer profiles from a range of data sources — offering you relevant representations of customers that will evolve over time. Here are some other specifics we cover during the session: • Current SAP Commerce Cloud features and functions • Overview of Context-Driven Services, including an inside look at key design features • Demo showcasing personalization options and important use cases • In-depth look at product roadmaps for SAP Commerce Cloud and Context-Driven Services