HR Experts Share: How to Manage Feedback & Difficult Conversations at Work | 7people Podcast Ep.4 скачать в хорошем качестве

HR Experts Share: How to Manage Feedback & Difficult Conversations at Work | 7people Podcast Ep.4

Regular feedback at work (both positive and constructive) is so important to employee well-being, development and performance. So why do people find it so awkward? And what's the best way to give negative feedback that is actually constructive and effective? Join HR experts Flo and Paul from People & Culture consultancy 7people, as they discuss all this and more in Episode 4 of our podcast, "Have You Got 5 Minutes?". This episode's topic: Feedback and Difficult Conversations. We delve into the weird, funny and strange situations we encounter in our day-to-day HR work, inspired by those seemingly innocent workplace questions that always seem to plague People & Culture professionals. You know, the ones which turn into a big topic, an unexpected turn of events, or a really complex problem...and are rarely ever just 5 minutes. We'll share our experiences, solutions, tips and tricks, all with a healthy dose of laughter. Catch up on our previous podcast episodes on Spotify, Apple Podcasts and Amazon Music! Search "7people Have You Got 5 Minutes?" Chapters 0:00 Intro 0:36 Today’s topic: Feedback and Difficult Conversations 1:29 Work dilemmas: Dealing with a colleague's body odor 2:09 The 'smell-er' needs to tell the 'smell-ee' (?!) 3:20 Adjust your feedback to different relationship/cultural contexts 4:02 High vs low context communication cultures: e.g. The Netherlands vs Brazil 5:13 Work dilemmas: Dealing with an overly-loud colleague or office 6:12 Do we need to embrace conflict? 6:54 Your problem is not everyone’s problem 7:38 Work dilemmas: Dealing with micromanagers 10:37 Useful feedback framework models (SBI, COIN) 12:57 How feedback impacts performance and productivity 13:50 Handling positive vs negative feedback: reinforcing vs redirective approaches 15:15 Watch out for your feedback debt! 17:32 Work dilemmas: Giving pushback to CEOs/higher leadership 20:01 Always, always show the data 23:08 Work dilemmas: Managing conflicts between other team members 24:03 How to resolve a conflict in 15 minutes? Try this mediation tool! 26:36 When is workplace conflict actually an HR problem? 29:30 The importance of timely feedback 30:22 Adapting your feedback to different situations 31:39 Top feedback and management tips for new managers 33:58 Should I give that feedback? 3 rules to follow 34:18 Why we don’t recommend the popular sh*t sandwich model 35:48 Concluding thoughts Subtitle clarifications Erin Meyer as author of The Culture Map (3:57) Company name is SustainCert (24:02) MORE HR INSIGHTS FROM 7PEOPLE LinkedIn: 7people Instagram: 7people_team Website: www.7people.team Subscribe to our monthly newsletter 📩 (via our website)