Collaborating on a ticket using Zoho Desk скачать в хорошем качестве

Collaborating on a ticket using Zoho Desk

In this video, we show you how you can collaborate within a ticket using Zoho Desk. To watch the whole series of walkthrough videos, visit this playlist: http://yt.vu/p/PLlC7sQNISSUTTq7XJu3gI... Here's what we talk about in this video: 1:25 Adding Comments within tickets 2:44 Prevent collision between agents 3:43 Chat privately with colleagues 6:30 Make an announcement to the entire team 7:29 Check for real-time notifications For a more detailed walkthrough of Zoho Desk, register for our live webinar: https://www.zoho.com/desk/webinar.html If you have feedback about what we could do better or what you'd like to learn next, please email us at support@zohodesk.com Icons Attribution: http://www.flaticon.com/free-icon/use... | http://www.flaticon.com/free-icon/che... | http://www.flaticon.com/free-icon/tic... | http://www.flaticon.com/free-icon/spe... | http://www.flaticon.com/free-icon/spe... | Icons made by www.freepik.com from www.flaticon.com is licensed by CC 3.0 BY (http://creativecommons.org/licenses/b...) http://www.flaticon.com/free-icon/sad... | Icons made by Anton Saputro (http://www.flaticon.com/authors/anton...) from www.flaticon.com is licensed by CC 3.0 BY (http://creativecommons.org/licenses/b...)