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This video is part of the How does it feel for me? video programme, following the journeys of people through health and care. This video shares Abdul's story of cancer treatment and their confusion and distress due to unclear communication about appointment details and last-minute changes, causing unnecessary stress. He highlights the need for direct communication via phone or text as well as involving carers in medical updates. His update emphasises that despite initial fears about cancer, he felt reassured by the treatment and care he received from staff. He praised healthcare staff for their dedication and encouraged new workers to take pride in their life-saving roles.