Surprising Library Tech Services You Didn't Know About! скачать в хорошем качестве

Surprising Library Tech Services You Didn't Know About!

This video features a presentation by Diego Hernandez Calabria, Digital Literacy Librarian for Sarasota County Libraries and Historical Resources, who shares how the library system is transforming into a hub for digital inclusion and lifelong learning. He introduces the Tech Navigator program, a personalized one-on-one service that helps patrons with devices, apps, and online platforms, emphasizing that it is available to anyone, not just Sarasota residents. Diego also highlights the system’s ten branches, maker spaces with 3D printers and coding tools, and its strategic focus on seven key community areas such as lifelong learning, cultural enrichment, and healthy living. He explains how Sarasota’s Tech Navigator model, launched in late 2022, builds on a national framework for digital guidance and has already logged nearly 1,000 appointments in a single year. The presentation also showcases the library’s digital resources, including ebooks, audiobooks, and newspapers through services like Cloud Library, Hoopla, Flipster, and Press Reader, as well as mobile hotspots for checkout, a pop-up library van for outreach, and the Memory Lab for digitizing family media. Diego discusses modern support tools like the “Ask Us” service for live and after-hours assistance, staff training through Niche Academy, and the growing role of AI in library services. He addresses questions about interlibrary loan challenges, non-resident card fees, and user demographics, noting that older adults make up much of the Tech Navigator audience. Overall, the session highlights Sarasota County Libraries’ commitment to innovation, accessibility, and community connection through technology and personalized support. Time Stamps 00:00 Introduction to Diego Hernandez and library role 02:11 Library tech services and maker spaces overview 04:27 Library mission and strategic focus areas 06:15 Digital navigator program and its purpose 10:56 Tech Navigator services and appointment details 14:05 Supported devices and digital resource assistance 20:43 Digital library and associated resources 24:08 Physical tech offerings: hotspots and pop-up library 26:35 Memory Lab for digitizing family media 28:20 Ask Us service: chat, text, email support 31:12 Additional tech learning resources recommended 38:28 Library's approach to AI and future plans 40:49 Training staff and learning methods 43:04 User demographics and outreach efforts 46:11 Budget constraints and impact on services 48:03 Availability of services across Sarasota libraries 49:34 Closing remarks and event reminders