Indiana Office of Technology Elevates Citizens' Digital Satisfaction скачать в хорошем качестве

Indiana Office of Technology Elevates Citizens' Digital Satisfaction

The Indiana Office of Technology assists about 90 agencies that serve seven million people, helping these agencies keep their business-critical applications available 24/7 with ThousandEyes. Before ThousandEyes, the Office of Technology had difficulty correlating data from third-party networks and some of the SaaS platforms that were outside of their view. However, they now have the visibility they need to help deliver the best possible customer experience for the people of Indiana. Watch this video to hear their story. KEY RESULTS Full visibility into business critical applications so they can efficiently identify the right team to resolve the issues or whether they need to feed it back to the agency or their vendor for correction. Quickly alerted if there are issues with the network so they can take action to reduce their mean time to resolution for the application. Able to deliver dashboards to their leadership, providing helpful information about application health. Better positioned to see and correlate data that they didn’t have eyes on before outside of their network. LEARN MORE To hear more about how the Indiana Office of Technology is leveraging ThousandEyes, check out this case study: https://www.thousandeyes.com/resource... And to see how ThousandEyes can make a difference for your team, start your free trial today: https://www.thousandeyes.com/signup?u... CHAPTERS 00:00 About the Indiana Office of Technology 00:57 Before ThousandEyes 1:12 The ThousandEyes Impact