Balancing AI and Human Touch in Customer Service - An Interview with Agata Rogińska скачать в хорошем качестве

Balancing AI and Human Touch in Customer Service - An Interview with Agata Rogińska

Try LiveChat for free 👉 https://click.chatbot.com/3tqvuHo 📹 Subscribe ➡ https://bit.ly/LiveChat-Subscribe Agata's LinkedIn profile 👉   / agata-rogi%c5%84ska   🚀 Welcome to our latest exploration into the evolving world of customer service! Today, we're thrilled to present an insightful interview with Agata Rogińska, Support Hero Leader at Text, hosted by our own Brand Ambassador, Kaia. Dive into the compelling dialogue as they unravel the intricacies of AI's role in customer service and its impact on the job market. The Future of Customer Service: Balancing AI and Human Touch - An Interview with Agata Rogińska 🤖 Agata, with her extensive experience in customer support, sheds light on the balance between AI automation and the irreplaceable human touch in customer service. From her journey starting on the front lines to her current leadership role, she provides a unique perspective on how AI reshapes the industry. 🔍 Key topics covered include: The timeless aspects of customer service, despite technological changes. 👉 How AI can enhance customer service efficiency and quality. 👉 Debunking the myth: Will AI take over customer service jobs? 👉 Tackling the challenges and potential downsides of AI reliance. 👉 Strategies for maintaining a personal and empathetic approach in AI-driven customer service. 👉 Essential skills and adaptability for customer service professionals in an AI-dominated future. 👉 Measuring the ROI of AI implementations in customer service. 👉 Future prospects: The evolving synergy between AI and human agents in customer service teams. 👉 Addressing security risks and biases in AI systems. 💡 Whether you're a customer service professional, a business owner, or simply curious about the future of AI in customer service, this interview is packed with valuable insights and predictions. Join us to discover how AI is not just a technological advancement but a tool that, when used wisely, can elevate the human aspects of customer service to new heights. 🌟 Stay tuned for more content on the transformative power of technology in customer service and how it affects both customers and professionals alike. Don't forget to like, share, and subscribe for more insightful discussions like this one! #CustomerService #AIinService #FutureOfService #TechTalks #LiveChatInsights #CustomerExperience — 📹 Subscribe ➡️ https://bit.ly/LiveChat-Subscribe --- Join us! 👍 Facebook ➡️   / livechat   📸 Instagram ➡️   / livechat   🐦 Twitter ➡️   / livechat   👔 Linkedin ➡️   / livechat   📹 YouTube ➡️    / livechat   🤖 GitHub ➡️ https://github.com/livechat — Hi, great to see you here! :) We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family: ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly. However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers. Want to learn more? Go to www.livechat.com and join more than 37,000 companies that use LiveChat. PS. We know that’s a lot. We’re pretty proud of that.