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#159

In this episode of The Mindset Podcast, Coach Sally Allen explores a leadership skill that’s often overlooked but incredibly powerful: tonality. Through a candid (and very human) story from her past, Sally illustrates how the same situation can completely change based on tone alone — even when the facts stay the same. Whether you’re leading a team, navigating conflict, or having tough conversations at home, your tone sets the emotional direction of the interaction before the first word even lands. This episode is a reminder that leadership isn’t just what you say — it’s how you say it. In this episode, you’ll learn: Why tone sets the emotional trajectory of every conversation How going in “hot” immediately shuts people down What emotional hijacking looks like in real life Why two things can be true at the same time How self-righteousness blocks trust and resolution When to pause — and when to wait before addressing an issue How curiosity creates better outcomes than accusation What it means to lead with a win-win mindset Why humility builds stronger, higher-performing teams Sally also shares practical strategies for entering difficult conversations with empathy, curiosity, and emotional intelligence — and explains why most people will tell the truth when they feel safe enough to do so. This episode is especially valuable for middle managers, leaders, and parents who want better conversations, stronger relationships, and less unnecessary conflict. #LeadershipCommunication #EmotionalIntelligence #TheMindsetPodcast Follow & Subscribe: On Instagram:   / sallyallenpodcast   On YouTube: @mindsetcoachpodcast Online: https://www.sallyallencoaching.com