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In this episode we investigate ROMI Marketing for violating Paula Sha's right to fair and honest dealings. In September 2011 she responded to an advert she found on the internet regarding kitchen trailers. She spoke to Brian the owner of the company and deposited an amount of R25 750 on the 12th of September 2011 to Romi Marketing. He was never able to deliver the trailer and only deposited R8 750. And he has been ignoring her calls. He still owes her R17 000. Speak Out, a consumer rights show, speaks for the voiceless and resolves difficult consumer issues in a thrilling manner that keeps the viewer well informed of their rights. The show plays the role of "watchdog", ensuring a fair outcome for the consumer and reminding the public to be more cautious in their purchases and everyday dealings with business and retailers. Contact Speak Out on (011) 492 3756 or speakout@sabc.co.za| Watch Speak Out, Thursdays at 21h30 on SABC2. Catch the programme again on Mondays at 15h30.