Learning from the experience of BME cancer patients – Communication скачать в хорошем качестве

Learning from the experience of BME cancer patients – Communication

This video, looking at perceptions of communication issues in how some black and minority ethnic cancer patients are treated by NHS staff, is part of a set of three short films. The films examine three themes – bias, communication and dignity – where experiences were reported to be poorer for BME people receiving treatment. They are intended to explore some of the reasons poorer experience might be reported and to help commissioners of cancer services, and frontline staff, to recognise areas where improvements can be made. NHS England and NHS Improvement commissioned the films from human rights charity brap in an initiative linked to the National Cancer Patient Experience Survey, which shows that BME patients consistently report a poorer experience than white British people who take part in the survey. To explore the fuller story in a way that the NHS can learn from, we commissioned further research and the set of films is one of the outputs. It features interviews with a range of people, to whom we are very grateful, who took part in focus groups in London, Birmingham and Nottinghamshire. If you have any questions about the work, please write to our Insight & Feedback team at [email protected]. The other films in this set are: Learning from the experience of BME cancer patients – Bias:    • Learning from the experience of BME c...   Learning from the experience of BME cancer patients – Dignity:    • Learning from the experience of BME c...