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Project Quality Management Knowledge Area | Chapter 8 | Overview. Full article ►► http://whatispmp.com/chapter-8-projec... ================================= Chapter 8: Project Quality Management Knowledge Area: 8.1 Plan Quality Process: http://whatispmp.com/plan-quality/ 8.2 Perform Quality Assurance Process: http://whatispmp.com/perform-quality-... 8.3 Perform Quality Control Process: http://whatispmp.com/perform-quality-... 8.4 Quality Management and Process Improvement Approaches: http://whatispmp.com/quality-manageme... 8.5 Organizational Quality: http://whatispmp.com/organizational-q... ================================= Chapter 8: Project Quality Management Knowledge Area | Overview. The Project Quality Management processes ensure that the project's deliverables meet the requirements for which the project has been undertaken, as well as making sure the project's processes align with the quality requirements of the performing organization. Quality Overview: Quality is "the degree to which a set of inherent characteristics fulfill requirements" while grade is "a category assigned to products or services having the same functional use but different technical characteristics." We generally think of quality as embodying a superior property, such as this brand of laundry detergent is better quality than another brand. But the grade is separate from quality, and the two are often mistakenly confused. The grade is largely determined by characteristics while quality is based on meeting expectations so we can have a low-grade product that is high quality or vice-versa a high-grade product that is low quality. Because quality is based solely on fulfilling a customer's explicit and implicit requirements, different customers will have a different view of what quality is. For example, if we have only $10 to spend on a bouquet of flowers then our expectations are probably in the neighborhood of a lower grade of flowers, such as a bouquet of daisies. But on the other hand, if we're willing to spend $100 then we're probably going to the flower shop looking for high-grade flowers like long-stemmed roses. Let’s imagine that we bought both, but after only one day the roses faded and began to droop; however, the daisies lasted for a whole week. We probably expected the roses to last longer than a day, so they failed to live up to our quality expectations while the daisies exceeded our expectations. So the lower grade product was high quality, and the higher grade product failed our expectations, and so was of lower quality. The difference between grade and quality is important because it's the responsibility of the project management team in collaboration with the stakeholders to determine what the required levels of both will be and then developing a plan for quality that ensures those requirements are met while ending up with a product, service, or result that is fit for the customer’s intended use. Project Quality Management is comprised of three processes: • Plan Quality (8.1) Establish and plan for meeting project quality requirements. • Perform Quality Assurance (8.2) Ensure the project is meeting the requirements established in the project quality management plan. • Perform Quality Control (8.3) Make sure the deliverables are meeting their quality requirements. Activities performed in the project quality management processes ensure the project’s product, service, or result meets the requirements for which the project was undertaken, the expectations of the customer, and that the project’s activities are efficiently executed. [...] Read Full article ►► http://whatispmp.com/chapter-8-projec... ============================ Share video: • Project Quality Management Knowledge Area ... ============================ Subscribe to our channel: https://goo.gl/pJeXcj website: http://whatispmp.com Facebook: https://fb.me/whatispmp Google+: https://goo.gl/FQGzT5 ============================ PMP Tutorial ►► http://whatispmp.com/PM-Tutorial --------------------------------------------------------- This tutorial covers the following subject matter: Knowledge Areas: • Project Integration Management. • Project Scope Management. • Project Time Management. • Project Cost Management. • Project Quality Management. • Project Human Resource Management. • Project Communications Management. • Project Risk Management. • Project Procurement Management. Process Groups: • Initiating Processes. • Planning Processes. • Executing Processes. • Monitoring & Controlling Processes. • Closing Processes. ============================ Share video: • Project Quality Management Knowledge Area ... ============================ What is PMP, PMP Training, PMP Certification, PMP Exam Preparation, Project Management Professional Course,