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(Maia Miller) Ever try to tell someone what you do or what you're working on, and see their eyes glaze over in the middle of your explanation? Be better at explaining complicated, technical concepts using a handy communication tool: the analogy. As IT professionals, we often find ourselves in positions where we need to explain technical information to non-technical people: whether that’s clients, product owners, project managers, non technical team members, or our families during the holiday barbeque. The discussion often begins with attentative listeners, but soon their eyes glaze over and you know your point isn’t getting across. At best, they nod politely. At worst, not being able to communicate with non-technical folk can cause project issues, client mistrust or tension within the team. Arm yourself with a handy communication tool: the analogy. Learn what analogies are, hear some examples that you can use right away, and get practical tips to improve your communication skills. Maia is the Accessibility Lead at Catalyst IT. Trained as a Frontend Developer, she brings her technical knowledge and charismatic speaking style to her presentations that introduce and discuss Accessibility Web Standards with technical and non-technical audiences alike. When Maia isn't talking tech, she's upside-down in a handstand or crocheting her next blanket. Produced by Next Day Video Australia: https://nextdayvideo.com.au Tue Jun 22 13:45:00 2021 at Track 1