44. Moving Towards a DEX Focus: Feeding Into The Best of ITSM, With Ian Aitchison From Nexthink скачать в хорошем качестве

44. Moving Towards a DEX Focus: Feeding Into The Best of ITSM, With Ian Aitchison From Nexthink

Register here to our monthly live webinars: https://hubs.ly/Q02twvWS0! By 2025, 50% of IT organizations will have established a DEX strategy, team, and management tool, up from 15% in 2022, according to a recent report. Ian Aitchison, VP of Product Management at ‪@Nexthinker‬, dives into the benefits of implementing a Digital Employee Experience (DEX) strategy in ITSM. Listen to his insights about this hot topic and stay ahead of the curve. Ian Aitchison is a senior software product portfolio leader and VP of Product Management at Nexthink. He is a public speaker on topics related to Digital Experience, ITSM, ESM, Automation, AI, and business technology futures. He is also co-host of the Enterprise Digital podcast. -- Join the community of service management professionals at https://invgate.com/ticket-volume/ And don't forget to follow us on LinkedIn:   / ticket-volume   -- Ticket Volume is powered by InvGate, your gateway for better IT. Learn more about us at https://invgate.com/ 30-day free trial: https://try.invgate.com #podcast #itpodcast #it #technology #itsm #servicemanagement #itservicemanagement #servicedesk #helpdesk #itsupport #itleaders #itleadership #itmanagement #itmanager