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In this interview, Eva Ponce, Director of MIT’s Omnichannel Supply Chain Lab, highlights how artificial intelligence (AI) is revolutionizing omnichannel retail. This technology enables more accurate demand forecasting by integrating real-time data, improving inventory management, and delivering personalized marketing campaigns. AI is also being applied to critical areas such as transportation and warehouse automation, helping companies respond more efficiently to customer expectations. According to Ponce, these tools are essential for managing logistics challenges in a highly competitive environment. Chapters: 📌 00:00 Introduction - Eva Ponce 📌 01:30 How can AI take omnichannel to the next level? 📌 02:15 How can digital technologies ensure inventory availability across multiple locations? 📌 03:09 How can companies improve omnichannel distribution strategies? 📌 04:47 How can warehouses adapt to the complexities of omnichannel order fulfillment? Full interview here: https://www.mecalux.com/logistics-art... 💡 Expert Voices: Insights on Warehouse and Supply Chain Trends Welcome to our Expert Voices series, where industry leaders share their insights on the latest trends and innovations in warehouse management and supply chain logistics. In these exclusive interviews, we delve deep into the strategies and technologies shaping the future of supply chain operations. From automation and AI to sustainability and global logistics, renowned experts provide actionable advice and expert analysis to help you stay ahead in this rapidly evolving industry. Whether you're a seasoned professional or just starting out, these conversations will equip you with the knowledge to optimize your operations, reduce costs, and enhance efficiency. Don't miss out on these valuable insights—subscribe now and join the conversation on the future of supply chain and warehouse management! Here is the complete playlist with all of them • Expert Voices: Insights on Warehouse and S... Stay tuned for more! - - - - - - - - - - - - - - - - - - - - - - - - - - - - About us Mecalux is a leading provider of intralogistics solutions. We specialise in designing and manufacturing automated storage and retrieval systems (AS/RS), warehouse management software and metal racking. https://www.mecalux.com Contact: ✉ info@mecalux.com 💡 Subscribe and discover the latest in logistics technology and solutions! https://www.youtube.com/c/MecaluxGrou... - - - - - - - - - - - - - - - - - - - - - - - - - - - - Follow Mecalux on: LinkedIn: / mecalux Youtube: / mecaluxgroup Twitter: / mecalux_group Facebook: / mecalux.group #expertvoice #omnichannel #AI #mecalux #supplychain @MITCTL