Webinar | Cognition360 and SmileBack | Profitable MSPs and Happy Customers скачать в хорошем качестве

Webinar | Cognition360 and SmileBack | Profitable MSPs and Happy Customers

“A satisfied customer is the best business strategy of all.” – Michael Leboeuf, Business author, consultant, professional speaker, and Professor Emeritus of Management at University of New Orleans ********** Every MSP wants their business to succeed – and it’s no secret that happy customers are the key to business success. But do you know who your happy customers are? What about the unhappy ones? Do you know what to do to turn those unhappy customers into happy long-haul supporters of your business? In this session with ConnectWise company SmileBack, we explore the relationship between profitable MSPs and happy customers. Aaron Kennedy, Cognition360’s CEO, and Andrew Wallace, Senior Director, Product Management at ConnectWise, who leads the SmileBack team, discuss the power of getting immediate customer feedback through SmileBack, in parallel with the data and reports from Cognition360 that will surface up specific customer feedback insights needed to identify what’s working and where there are opportunities to improve customer satisfaction and drive business improvements. Webinar recorded May 19, 2022. Music: https://www.free-stock-music.com/ Want to know more about Cognition360 for your business? We'd love to help, get in touch with us here: https://cognition360.com/contact-us/ OR, The gateway to Cognition360 is a FREE trial for 21 days, sign up here: https://cognition360.com/trial-request/ SmileBack is a customer feedback system, designed specifically for MSPs, that is focused exclusively on customer satisfaction. It delivers instant feedback for your business, directly into ConnectWise. Find out more, or start your free trial, here: https://smileback.com/