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Recording of the Everything Marketplaces Group Chat #154 (3/26) with Raad Mobrem, who's the CEO of Intro. Intro is a marketplace that makes it easy for people to book some of the most in-demand experts for personalized advice through 1:1 video calls. Intro is backed by top investors like 776 and a16z. Raad also previously started Lettuce, which was acquired by Intuit. 0:06 Intro 1:24 Raad's background 4:21 Key learnings from previously starting Lettuce 10:58 The founding story & first steps for starting Intro as a marketplace 18:40 How Raad initially convinced experts to join Intro & built supply 24:23 The strategy that Intro took for categories with experts 25:38 How Intro is driving demand 29:36 How Intro has raised from top investors like 776 & a16z 36:28 Group Q&A on how experts set pricing on Intro 42:18 Group Q&A on marketplace quality control 44:49 Group Q&A on how Intro prevents disintermediation 46:25 Group Q&A on how Intro could potentially match as a marketplace 49:16 Parting marketplace advice Raad on Twitter: / raadmobrem Raad on Intro: https://www.intro.co/raadmobrem Intro: https://www.intro.co Join other marketplace founders & all of our group chats: https://www.everythingmarketplaces.com