How GitLab's commitment to community saved it from a PR disaster скачать в хорошем качестве

How GitLab's commitment to community saved it from a PR disaster

When the GitLab production database went down in 2017...something unexpected happened...in a really good way. For most companies who have an outage...there is usually a loud, frustrated outcry from users and customers...and the company closes up communication until the issue is resolved. This didn't happen with GitLab...and due to the fact that they are an open source company, who had spent years building their community, investing in developer relations (devrel), and baking a culture openness into their company...they got a very different, and quite heartwarming response. Here is the story. 👉 Thanks to our video's sponsor Skool! Part community, part game, part business, part learning. Earn a living bringing people together to collaborate on shared goals and interests. Make friends, hangout, earn money, and have fun! Find out more here: https://www.skool.com/ ℹ️ℹ️ Stateshift ℹ️ℹ️ Deliver consistent community/devrel growth and engagement results every quarter. We provide hands-on coaching, training, and accountability...all tailored to your company...that helps you to deliver clear, consistent results every quarter with less stress and frustration. Our members include Dagger, ARM, Linux Foundation, Zeplin, Adobe, Unison Cloud, JourneyApps, Cloud Native Computing Foundation, Dragonfly, World Health Organization, and many others. What our members say: ** “Stateshift has become a core part of our company strategy. I completely recommend it for anyone who takes their community seriously.” – Adam Christian, CEO at Stateful ** “Stateshift has been immensely valuable, providing an excellent framework for engaging with my community right from the outset.” – Revital Barletz, Head of Community at Monada ** “Stateshift has led to numerous innovative initiatives.” – Taylor Dolezal, Head of Ecosystem at Cloud Native Computing Foundation ** “Stateshift has been instrumental in helping us get results, not just with our community, but also with content, events, messaging, on-boarding, and more. Highly recommended.” - Kunal Nawale, Founder and CEO at SigScalr ** “Stateshift has given us the tools to prioritize our objectives and the support to execute on them.” - Phillip van der Merwe, VP Business Development at JourneyApps 🔗 FIND OUT MORE: https://clcl.ink/yt-d --------------------------------------------------- 🚀 SHIFTsignal 🚀 Weekly insights to help you grow your community or DevRel program—fast. Get practical tips, guides, and training you can use right away. No spam. No fluff. Just useful ideas that work. 🔗 https://blog.stateshift.com/shiftsignal