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In this episode, Randy Hauser, President of Chicago Metal Fabricators, discusses the turnaround and growth of this metal fabricator company with roots dating back to 1908. Randy shares his journey from joining the company as a turnaround specialist to leading it through transformative changes in sales, marketing, and operations. Discover how Chicago Metal Fabricators differentiated itself in a competitive market by investing in large-scale equipment and building a culture of professionalism. Randy also emphasizes the importance of adaptability and fostering a team-oriented environment that encourages continuous improvement. This episode is packed with insights on leadership, manufacturing challenges, and the critical role of maintaining a strong customer focus. Randy's favorite book: Competitive Strategy, Michael Porter Randy Hauser, Chicago Metal Fabricators Website: https://chicagometal.com/ Facebook: / chicagometalfabricators LinkedIn: / chicagometal Twitter: / chicagometalfab YouTube: / @chicagometalfabricators Randy's LinkedIn: / randy-hauser-27143016 Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: / compass-msp Podcast Facebook: / madeinamericapodcast Podcast LinkedIn: / made-in-america-podcast-with-ari Podcast YouTube: / madeinamericapodcastwithari Ari's LinkedIn: / asantiago104 https://madeinamerica.compassmsp.com/ https://blog.compassmsp.com/ https://compassmsp.com/about Randy and Ari talk about culture, continuous improvement, sales, capital investments