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In this Inside SINGU episode, we speak with Paweł Malon, Group CEO of SINGU, about how strategic leadership, on-the-ground customer insight, and a commitment to innovation come together to deliver measurable value for our clients. Paweł shares how SINGU’s vision is rooted in understanding our customers—visiting sites, engaging directly with end-users, and translating operational challenges into technology that drives both revenue protection and operational efficiency. Key takeaways from this episode: Why true customer partnership starts with firsthand operational understanding How SINGU protects revenue and improves net operating income for clients The role of digital transformation in turning any building into a “smart” building Our consultative approach to adoption, implementation, and change management How SINGU ESG empowers clients with utility data and carbon footprint insights With over 15 years in the market, serving 200+ million sqm of commercial real estate, SINGU blends technology with industry expertise to help clients modernize, optimize, and succeed. This episode is part of our Inside SINGU series—highlighting the people behind the platform and how they work to create long-term impact for our customers. Subscribe to follow the full series. www.singu.com #InsideSINGU #CustomerCentricity #Leadership #DigitalTransformation #RealEstateTech #ESG #CAFM