Up to Speed: How an AI-powered car sales assistant can transform your dealership скачать в хорошем качестве

Up to Speed: How an AI-powered car sales assistant can transform your dealership

In this month’s episode of Up to Speed, Mike Mader, Principal with Baker Tilly’s dealership advisory service team, is joined by Scott Traylor, Vice President of Sales at Mia Labs, to explore how AI is reshaping customer engagement and dealership operations. They discuss: •The shift from text-based automation to voice-driven AI and why tone and nuance matters in customer service •How AI platforms like Mia can reduce friction by handling thousands of simultaneous calls with human-like responsiveness •Real-world examples of AI boosting service appointments – even when the dealership is closed •The importance of seamless integration with CRMs, inventory tools and service schedulers •Why customizable AI workflows empower dealerships without replacing human staff This episode was originally published on Baker Tilly’s website here: https://www.bakertilly.com/insights/u... Contact the host, Mike Mader at Michael.mader@bakertilly.com. Contact the guest, Scott Traylor at scott@mia.inc. Learn more about Baker Tilly’s dealership practice here: https://www.bakertilly.com/industries...