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In this conversation, Dana Staszkiewicz and Melanie Sloane discuss the challenges faced by organizations when there is a disparity in workload between office staff and field experts. They emphasize the importance of understanding the customer journey, exploring processes, and fostering communication and collaboration among teams. The discussion highlights the need for curiosity in problem-solving and the significance of evaluating workloads to ensure efficiency and support for all employees. Note: For the best audio experience, we recommend listening to this episode with earphones. Don’t forget to follow us on our social media accounts, as well as our hosts' social media accounts: The Trades Accelerator: Instagram: @TheTradesAccelerator Facebook Group: The Trades Accelerator LinkedIn: The Trades Accelerator YouTube: The Trades Accelerator Dana Staszkiewicz: Instagram: @DanaStaszkiewicz Facebook: Dana Staszkiewicz LinkedIn: Dana Staszkiewicz Melanie Sloane: Facebook: Melanie Sloane LinkedIn: Melanie Sloane DISCLAIMER: I hereby declare that I do not own the rights to this music/song. All rights belong to the owner. No Copyright Infringement Intended. #thetradesaccelerator #tradesindustry #podcast #businesssuccess #businessgrowth #business #empoweringwomen #womenintrades #womeninbusiness #leadership #tradesbusiness #buildconfidence #growthjourney #dothehardthings #selftrust #keepgoing #business #businesstips