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Salesforce’s Focus on Secure AI: CIO Juan Perez Talks Cybersecurity & Resilience | Technovation 829

As a technology leader within a tech company, an important advantage is acting as the first customer of its products to test them before offering them to customers. Salesforce, often cited as the first SaaS company, is no different. In this conversation, Juan Perez, CIO of Salesforce, shares his thoughts on serving peer CIOs in his role at the company and discusses the key priorities that have remained constant throughout his career. He delves into Salesforce's mission in building technology to help customers succeed and highlights the potential applications of generative AI. In addition, he discusses the importance of maintaining technological modernity, cybersecurity, and people development. Juan also details his board responsibilities at The Hershey Company and shares valuable advice for aspiring board members. Finally, Juan reflects on his methods for championing diversity, equity, and inclusion at the firm, the critical leadership skills he learned at UPS, and the exciting trends in technology that have been on his roadmap for the future. 0:00:00 Intro 0:01:01 Overview of Salesforce 0:04:25 Juan's Purview as CIO 0:05:33 Salesforce's Customer-Zero Framework 0:07:21 Steadfast Modernization in Tech Companies: Managing Technology Obsolescence, Integration, & Updates 0:11:44 Juan's Approach to Cybersecurity 0:16:21 A CIOs Role in Connectivity & Engagement 0:21:08 Providing Mechanisms for Skillset Advancements 0:24:45 Advice On the Pathway to Board Membership 0:31:26 Methods for Diversity, Equity, & Inclusion 0:34:46 Tech Trends 0:38:19 Secrets to Success 0:41:29 Outro An audio-only version of this interview is available as episode 829 of Metis Strategy’s podcast, #Technovation with Peter High. Learn more at http://bit.ly/Technovation-829. Subscribe to Technovation on your podcast platform of choice: https://link.chtbl.com/Technovation To learn more, visit https://www.metisstrategy.com/technov... ---------------- #podcast #salesforce