How AI Makes Call Centers 100% More Efficient | Auto Quality Assurance скачать в хорошем качестве

How AI Makes Call Centers 100% More Efficient | Auto Quality Assurance

In this video, I’ll show you how AI is boosting call centers' work with automed quality assurance, cutting review times by 90%, and ensuring 100% of calls get analyzed, not just the usual 1-2% cherry-picked calls. What You’ll Learn: ✅ How AI-driven transcriptions, scoring, and coaching improve call quality ✅ A step-by-step look at an automated system that provides instant feedback ✅ An example of a poor customer service call and how AI does quality assurance ✅ How businesses save hundreds of thousands with AI-powered QA This game-changing automation isn’t just about saving time—it’s about boosting customer satisfaction, increasing sales performance, and making call centers more efficient than ever. If you're running a call center or a sales team, you must see! Resources: YouTube video (Bad Customer Rep):    • Bad Customer Service Rep   1-2% of actual calls monitored, source: https://callcriteria.com/call-quality... 200 hours of evaluation per week, source: https://salestalk.ai/the-sales-manage... Sales leaders review less than 1% of the calls: https://www.avoma.com/blog/sales-call... Traditional CC Rep Coaching Takes Month Until ROI: https://convin.ai/blog/roi-call-cente... Automed Evaluation Boost Morale: https://www.mycallfinder.com/blog/hid... Real Business Case on Why This System Works: https://www.balto.ai/case-study/redir... Up to 600% ROI with payback under 3 months: https://www.sqmgroup.com/resources/li... Timestamps: 00:00 - Introduction 00:50 - Demo of Bad Custom Service Rep 02:57 - Auto Quality Assurance Demo 06:20 - How the System Works 08:46 - Summarizing the Findings 10:17 - Final Thoughts Want to integrate AI into your business? Let’s talk: https://flowbyte.ai 🔔 Subscribe for more AI automation insights! 📩 Connect with me on LinkedIn:   / maksims-sics   📺 Subscribe:    / @maksimssics   #ai #artificialintelligence #customerservice #qualityassurance