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In this episode of Business Refocused, Lindsay and Carey focus specifically on benchmarking and why it might be the most underutilized tool in an agency owner’s toolbox. A lot of owners think benchmarking is just a “nice to have” report. In reality, it is a financial health check. It gives you a clear, unbiased look at how your agency stacks up against others your size and where you may be off without realizing it. They walk through what benchmarking actually uncovers, including: • Whether your compensation structure is in line with industry standards • If your profitability is truly strong or just looks strong on the surface • How retention impacts long-term growth more than new business does • Whether your revenue per employee and spread support sustainable scaling • Why misclassified expenses can distort how healthy your agency really is They also talk about why benchmarking is especially important for agencies planning internal transitions, acquisitions, or long-term growth. You cannot improve what you do not measure, and you cannot confidently scale what you do not understand. Connect with us: Follow AgencyFocus for more conversations that help agency owners build clarity, confidence, and long-term value. Learn more at https://agency-focus.com/ Show previously named Insurance Refocused