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A video about communication, specifically after total laryngectomy (surgical removal of the larynx). This video also highlights good communication skills and can be used in training for anyone working with the public. Produced by the South East Coast Laryngectomy groups: YakityYak in Brighton and Necks Best in Eastbourne / Hastings. If you have used this video as part of any teaching or education purposes are keen to get feedback from you, please take the time to complete the questionnaire on this video clip. Thank you http://www.surveymonkey.com/s/8HGDWF2 We would welcome any comments about this film but we ask you to respect the intended purposes of this film and also the people who gave up their time to help make this happen. Any comments that are deemed inappropriate or offensive by the authors will be deleted.