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In this episode of Crux Spotlight, US-based Principal Human Factors Engineer Laura Morton gives a practical look at how user-centred medical devices are developed day to day. We explore the enabling technologies that complement traditional research methods like interviews and observation. From eye tracking, which reveals where attention truly goes, to data capture units that measure force, torque and movement during real tasks, these tools provide an additional layer of evidence. The result is richer insights that help teams set realistic specifications and design products for a wider range of people. If you want to see how engineering rigour and human insight come together in practice, this episode offers a grounded, behind-the-scenes view of Crux’s human factors capability.