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In this video, Cheryl Thompson, CEO of the Center for Automotive Diversity, Inclusion, and Advancement (CADIA), discusses the critical role of leadership and culture in the successful adoption of AI within the automotive industry. Main Talking Points & Key Insights The Foundation of Trust and Culture [01:08] AI adoption cannot succeed as a purely technical initiative. It requires a high level of trust—not only in the tools themselves but also among the people using them and within the organizational culture. This necessitates leaders who can foster an environment of psychological safety. Resetting the Lead with AI [02:35] Thompson describes an initial "wow" moment followed by an "overload" phase where she realized she was creating more work rather than freeing up time. She emphasizes the importance of a reset, where leaders take intentional breaks to center themselves and ensure they are leading the AI, rather than being led by it. AI as an "Opinion," Not Fact [07:18] AI should be viewed as an assistant or a "copilot" rather than an autopilot. Because AI models are trained on varied data, they can produce "opinions" or hallucinations. Thompson underscores the need for a "human in the loop" to evaluate and verify AI-generated content. Moving Beyond Basic Tasks [11:14] While many use AI for simple tasks like meeting summaries, Thompson explains that real business transformation happens when leaders use it for complex problem-solving and deeper organizational integration. AI Ownership Beyond the IT Department [14:00] A common mistake is "throwing AI to IT." Thompson argues that AI adoption requires business alignment, clarity from leadership, and the courage to integrate it into daily operations across all departments. The Role of Culture and "Unlearning" [16:33] Legacy processes and old habits often slow down AI integration more than the technology itself. Leaders must be willing to "unlearn" outdated workflows to make room for AI-driven efficiency. Generational Trust Gaps [20:52] There are distinct generational differences in how AI is perceived: Gen X currently shows the most trust, while Boomers are the most skeptical and Gen Z remains cautious about the technology's implications. Collaboration vs. Delegation [23:03] Simply delegating tasks to AI can lead to a drop in human neural activity. Thompson advocates for collaboration, where human judgment and AI capabilities work together to create better outcomes. Capturing Organizational Memory [32:18] AI is a powerful tool for preserving institutional knowledge, ensuring that valuable expertise remains within the company even as personnel changes. Final Advice: Experiment and Learn [34:29] Thompson encourages leaders to stop sitting on the sidelines. To stay competitive, leaders must experiment and question the technology to learn faster than the overall pace of change. PATREON: / autoline INSTAGRAM: / autolinenetwork TWITTER: / autoline FACEBOOK: / autolinenetwork WEBSITE: http://www.autoline.tv