Rapport: The four ways to read people - Emily and Laurence Alison скачать в хорошем качестве

Rapport: The four ways to read people - Emily and Laurence Alison

Find out how to get what you want from even the most difficult characters. All of us have to deal with difficult people. Whether we’re asking our neighbour to move a fence or our boss for a pay rise, we can struggle to avoid arguments and get what we want. Laurence and Emily Alison are world leaders in forensic psychology, specialising in the most difficult interactions imaginable: criminal interrogations. They advise and train the police, security agencies and top interrogators on how to deal with extremely dangerous suspects when the stakes are high. After 30 years’ work, they have developed a groundbreaking model of interpersonal communication, which they present in their book Rapport. Join them as they reveal how every interaction follows four styles: Control (the lion), Capitulate (the mouse), Confront (the Tyrannosaur) and Co-operate (the monkey). Find out how their approach can help you get what you want and enable you to talk to anyone in any situation.