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At around 30–50 trucks, many fleet owners hit a frustrating stage. The business is bigger. The chaos has slowed down. But it still can’t move without the owner being involved in everything. In this episode, Michael Ritzema explains why that happens — and why it’s usually not a delegation issue or a leadership failure. More often, growth stalls because owners keep answering questions and making decisions the business should already know how to handle. Over time, that trains dependency instead of building systems. In this conversation, we cover: Why growth starts feeling heavier even when things are “working” How being the fastest problem-solver creates long-term bottlenecks The hidden cost of re-deciding the same issues over and over Why systems are really just decisions made once and trusted How clarity reduces the need for control as fleets scale This episode is especially relevant for owners and executives running fleets in the 20–80 truck range who want the business to grow without depending on them for every decision.