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RiskRadar EP 3: Navigating Customer Identity & Data Privacy Challenges

Dive into the critical world of "Customer Identity & Data Privacy Challenges" in this insightful third episode of Risk Radar. Our hosts Ece and Boris dissect the intricate dance between safeguarding customer identities and upholding stringent data privacy within organizations. If you're grappling with internal and external cyber threats or the complexity of data ecosystems, this episode is a must-watch. We discussed the principal challenges faced by Risk Managers and CSOs, as articulated by giving examples from discussions we had with leading industry voices. Boris also shares actionable strategies for effective data protection, emphasizing the necessity of a comprehensive approach that encompasses both technical measures and organizational structure. In this episode, you'll gain a deeper understanding of the Zero Trust framework and its key principles—identity verification, least privileged access, network segmentation, and continuous monitoring. These are vital for any organization striving to maintain digital trust while providing a user-friendly customer experience. Boris also highlights the importance of transparency, robust data protection measures, and privacy by design in fostering consumer confidence and ensuring compliance with regulations like GDPR and CCPA. If you want to be our guest or suggest someone with a unique perspective on Risk Management, Cyber Security, or Sustainability, please send your email to [email protected] with the subject 'Risk Radar Potential Guest'. Join the Global Risk Community in advancing the conversation on these pivotal topics. CHAPTERS: 0:00 - Intro 0:47 - Risk Management Challenges 3:03 - Protecting Customer Identities 4:58 - Zero Trust Framework Principles 7:15 - Digital Trust vs Security Best Practices 9:58 - Outro