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Language access isn’t a service. It’s a human right. In this episode of Connected Conversations, Elena Petrova, Founder and CEO of Ad Astra Inc. and AdAstraConnect, sits down with Marilyn Lovo, Language Access Director at Ayuda, to explore the real-world consequences of language barriers, and why getting it wrong can change lives forever. From legal settings to victim services, a single translation mistake can impact someone’s freedom, safety, and future. Inside this conversation: • Why language access is a legal and moral obligation • How translation errors can lead to life-changing consequences • Why technology must support — not replace — human interpreters • The role of trauma-informed communication in vulnerable situations • The reality facing immigrant communities navigating systems without language access • Why community collaboration is key to building equitable systems • The hidden impact of vicarious trauma on those doing this work This episode challenges how we think about communication, responsibility, and the systems meant to support the most vulnerable. Because when language fails… everything else can too. 🎧 Watch the full episode now. Visit Our Website: https://ad-astrainc.com/ About Marilyn Lovo: Marilyn Lovo is a national language access leader and Language Access Director at Ayuda, managing grant-funded interpreter bank programs serving more than 100 nonprofit organizations across Washington, DC, and Maryland. She specializes in nonprofit capacity building, interpreter workforce development, and provides national training and technical assistance on legal and ethical language access requirements and best practices.