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http://VisionBenefits.com - This is a series of Questions and Answers to help you understand Vision Insurance. To get MORE information, go to http://OhioVisionInsurance.com and you can get much more info. The topic of this video is: How Easy Is This Plan To Administer From MY Perspective? Here is some of what is discussed in this video: Charlie: This isn't so much for my employee, assuming that I'm the Head of HR, it's for me. I'm going to be selfish for a minute. What about the ease of administration? I don't want to have to be on the phone every day, every week, every month with my vision insurance company, I have a lot of other things to do. How can I make sure that it's easy to administer this once I sign up with a top-of-the-line vision insurance company? Daniel: The carrier can take on some of the administrative burden, I'd suggest doing so. Charlie: Can I call into the same person within the vision insurance company? I've gotten to know Karla or Sally, can I call in directly to that person? Daniel: I would hope so. I can't speak for every carrier, but hopefully there are a couple points of contact that you have. Then there are general departments, like customer service departments, but maybe there is a department that's set up specifically for the HR/Benefits people to contact the administrator. How each company does it is different, but they should all be striving for the best customer service. Charlie: I know I go crazy if I call in and I get one person one day and I have to start all over again with who I am. It would be so nice to be able to have somebody I could talk to. Daniel: If you have a name or a couple of contacts, use them first. Hopefully they respond. Charlie: Hopefully they do. - - - - You know you need great vision and eye care is vital. PLUS, getting an eye exam can help determine other physical problems like MS (in addition to glaucoma and other diseases of the eyes). And everyone in the state of Ohio needs to have great vision care. Companies and nonprofits often offer Vision Insurance as a benefit to their employees and associates. But not too many people know much about it, so this series was created. Eye glasses, contact lenses, and good vision health - learn more in this series by going to http://VisionBenefits.com • Toledo Vision Insurance - How Easy Is This...