Supplier After-Sales Management – Track & Resolve Supplier Issues скачать в хорошем качестве

Supplier After-Sales Management – Track & Resolve Supplier Issues

In this video, we walk you through the supplier after-sales management feature and show how it helps you track, manage, and resolve supplier issues in a clear and structured way. Supplier after-sales cases can quickly become difficult to follow if they are not properly documented. This feature allows you to centralize everything in one place and keep full control over each case. You’ll learn how to: 📝 create supplier after-sales cases manually or directly during delivery reception. ⚙️ automatically generate pre-filled cases to save time . 💸📦 track damaged products, missing items, refunds, credit notes, and replacements. 📞📧 record all communications with suppliers (emails, calls, messages) 📆 follow each step of a case with clear dates and notes ✅ keep cases open until they are fully resolved 🔍 By being precise and consistent, you reduce forgotten claims and ensure better follow-up for you and your team. 👥 This also allows other team members to easily take over and understand the status of any ongoing supplier after-sales case. 🚀 The result: more refunds and credit notes faster resolution of supplier disputes better communication with suppliers and improved internal organization 🎯 Ideal for small businesses like: e-commerce workshops and service companies retail stores all others small and very small businesses. Check out our other videos to learn how to simplify supplier delivery tracking and after-sales management.