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This webinar, titled "Exhibitor ROI: Finding the Diamonds in Your Data," explores how event organizers can leverage data to demonstrate value to exhibitors and secure rebookings. The discussion is hosted by Hugh from Grip, featuring Denzel Rankin from Stacks and Leah Freeland from Rego. Key Takeaways The speakers emphasize that while exhibitor ROI is the goal, the most critical factor is the quality of the visitors or attendees. Exhibitors will rebook if the right audience is present. Denzel highlights that a company's success should be measured by the quality and engagement of its audience, not just by square meters of exhibition space. The conversation repeatedly returns to the central role of data. Organizers are encouraged to become "data businesses" by collecting and leveraging first-party data to understand their audience's interests and behavior. The webinar uses the metaphor of "finding diamonds in your data," referring to the valuable insights that can be uncovered from event platforms. Examples are given of how this data can demonstrate ROI by showing exhibitors who they met, the quality of those meetings, and the purchasing power of the attendees. The experts discuss common challenges, such as exhibitors being resistant to using event technology and the difficulty of convincing them to rebook. Leah explains that a significant part of her role is getting exhibitors to "buy in" to the data and platforms provided by organizers. Leah shares a real-world example of how using a dashboard with real-time meeting and visitor data provides a strong position for rebooking conversations, leaving "no arguing" with the results. Looking ahead, the speakers discuss the importance of predictive analytics to identify visitors who are likely not to show up, enabling targeted campaigns to increase attendance. They also touch on the growing role of AI in event matchmaking and personalizing the event experience. While AI poses a minor threat to events by making some information more accessible, its primary role will be to enhance back-office functions and improve customer service. Both speakers agree that in-person events will always be vital for fostering genuine business relationships. The webinar highlights tools like Grip's "Pulse" and session scanning, which provide real-time metrics to help organizers prove ROI to their exhibitors. The discussion concludes that smart organizers are using data to create a "365 community and workplace approach," where the value of the event extends far beyond the physical show dates. Subscribe to our channel for more insights and expert advice on how to grow your events business. Don't miss our next webinar on smart registration strategies to reduce your workload.