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Sarah Brooks FCIPD and Emma Jordaan hosted a live discussion on a topic that many HR leaders in the UAE are navigating right now. Many organisations are balancing multiple competing priorities at the moment — maintaining business continuity while also supporting employees who may be experiencing stress, uncertainty, or practical challenges in their personal lives. In multicultural workplaces like those across the UAE, clear and direct communication becomes essential. When messages are vague or inconsistent, they can easily be interpreted differently across cultures. Leaders need to be explicit, calm and transparent in how decisions are communicated. For leaders, this means creating psychological safety, checking in with people beyond a simple “How are you?”, and recognising that silence does not always mean everything is fine. If you are an HR leader, manager, or business owner navigating these conversations in your organisation, you may find the discussion helpful.