Automate Customer Support Emails in Gmail Using AI (No Code) скачать в хорошем качестве

Automate Customer Support Emails in Gmail Using AI (No Code)

🤖 Build a Gmail Support Agent That Automatically Replies to Customer Emails (AI + No Code) In this video, you’ll learn how to build a Gmail Support Agent that automatically reads incoming customer support emails and replies with accurate answers using your company documents (policies, FAQs, guides, etc.). This is perfect if you want to reduce manual customer support work while still sending helpful, context-aware replies — without writing code. No prior AI or n8n experience required. I explain everything step by step as we build. 🔍 What This Agent Does (In Simple Terms) A customer sends a support email to your Gmail The system checks whether it’s a support request If yes, the agent looks into your company documents It writes a relevant reply automatically The email is replied to and labeled in Gmail This helps businesses handle tier-1 customer support automatically while keeping responses accurate and consistent. ⚙️ How the Workflow Works (Behind the Scenes) Behind the scenes, this agent uses AI with a document-based answering system (RAG): Gmail emails are monitored automatically Emails are classified to detect support requests Relevant information is fetched from your company documents The AI generates a reply based on real policies and data Gmail sends the response and organizes the conversation All of this runs inside a no-code automation workflow. 🧠 What You’ll Learn in This Video How to automate Gmail customer support replies How to classify incoming emails using AI How to make AI answer questions using company documents How to connect Gmail, AI, and a knowledge base How to auto-label and organize support emails How to build practical AI agents for real businesses 🏢 Perfect For E-commerce stores (returns, refunds, order questions) SaaS companies handling support emails Small teams overwhelmed by customer emails Founders who want AI support without hiring more staff 📚 Example Use Cases Return & refund policy questions Product or service inquiries FAQ-type customer emails General Gmail customer support automation 🚀 Why This Matters This setup can save hours every week by handling repetitive customer emails automatically, while still responding based on your actual business documents — not generic AI answers. ⏱️ Timestamps 00:00 - Introduction & Automated Reply Demo 00:46 - High-Level Workflow Overview 02:19 - Checking the Live Result & Logs 04:13 - Building the Workflow: Step-by-Step Start 04:13 - Step 1: Setting up the Gmail Trigger Node 07:26 - Step 2: Adding the Email Classifier Node 10:48 - Step 3: Creating the AI Agent & System Prompt 14:26 - Step 4: Connecting the Knowledge Base (Pinecone) 17:15 - Step 5: Labelling the Email as "Customer Support" 19:36 - Step 6: Sending the Automated Reply 21:26 - Final Thoughts & Customization for Production 🔗 Resources & Links 📥 Workflow Template: https://drive.google.com/file/d/1KvLb... 📖 Sample Pdf: https://drive.google.com/file/d/1FBBM... 🤖 OpenAI Platform: https://platform.openai.com/ 📧 Gmail API: https://developers.google.com/gmail/api 💾 Vector Database (for documents): – Pinecone: https://www.pinecone.io/ 🛠 Automation Tool: https://n8n.io/ 💼 Business Inquiries [email protected] 💬 Questions? Drop your questions in the comments — I reply and help where possible. 👍 If this helped you, consider liking the video and subscribing for more practical AI automation tutorials. 🔖 Tags #GmailAutomation #CustomerSupport #AIAgent #NoCode #BusinessAutomation #EmailAutomation #AIAutomation