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Cloud Kitchen khole time ho gya hai but Zomato-Swiggy se Orders kam aate hain? You're not alone—many home cloud kitchen owners have shared this struggle with me, and I totally understand the frustration. After running my cloud kitchen for 13 years, I’ve realised one golden rule: Own your customer, don’t rent them from aggregator apps. Depending too much on Zomato and Swiggy can limit your growth. You don’t get customer data, margins are thin, and there's no control. That’s why I always recommend—build your own customer base and treat aggregator apps like a supporting tool, not the main pillar. In today’s video, I’m sharing my 5 #bestmarketing techniques that helped me grow my kitchen, earn loyal customers, and reduce dependence on platforms. I’ve also added a bonus tip on how to handle difficult customer situations and finally shared some practical ways to increase orders from Zomato and Swiggy too. TimeStamps: 00:00 – Introduction 01:40 – Why Over-dependence on Zomato & Swiggy Is Risky? 02:40 – Benefits of Having Direct Customers 03:00 – Tip 1: Menu Handout Distribution 05:50 – Tip 2: WhatsApp Marketing 08:30 – Tip 3: Google Business Profile 09:40 – Tip 4: Social Media (Facebook & Instagram) 10:40 – Tip 5: Add Real Value to Customers 14:45 – Bonus Tip: How to Calmly Handle Negative Customer Situations 16:40 – How to Increase Orders on Zomato & Swiggy 19:25 – Final Summary and Comments Summary & Key Insights: → Focus on building direct relationships with your local customers → Simple marketing activities like handouts and WhatsApp lists can work wonders → Learn from my experiences—what worked and what didn’t → Bonus mindset tip for handling pressure situations calmly → Smart tips to optimise your profile and increase visibility on aggregator platforms This video is part of my "Cloud Kitchen | Hotel | Restaurant Base Gravies | Recipes | Processes" playlist where I’ve shared my 13 years of practical experience of running a profitable home-based kitchen business—from recipes to marketing to operations. If you're just starting your home kitchen, or already running one and want to grow your orders—this video is for you. Let me know in the comments what marketing methods you're trying or what’s stopping you from promoting your kitchen better. Disclaimer: The tips and insights shared in this video are based on my personal experiences of running a cloud kitchen for over 13 years. They may or may not apply to every business situation. The background clips shown are AI-generated and any resemblance to real persons is purely coincidental. 🔔 Subscribe & Connect: 📺 Subscribe for more authentic Indian recipes and food business tips: Ruby's Kitchen Stories 📷 Instagram: @rubys_kitchen_stories 📘 Facebook: RubysKitchenStories ✅ WhatsApp Channel: https://whatsapp.com/channel/0029Vb9F... 📩 For Collaborations: [email protected] Happy Cooking! . . . #CloudKitchen #CloudKitchenRecipes #RubyKitchenStories