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For Green Card cases at the US Embassy, the Consular Processing Step requires uploading Civil and Financial Documents (along with completing Form DS-260) to the National Visa Center (NVC) website for their approval before moving forward. However, the CEAC website has glitches that can frustrate many applicants. Schedule a Consultation With Me (Fees Apply): Info@jqklaw.com Live Q&A w/ Immigration Lawyer John Khosravi Every Weekday at 5-5:30 PM Pacific. On: TikTok: ImmigrationLawyerJohn Monday/Thursday on Facebook: / jqklawfirm Tuesday/Friday on Instagram: / jqklawfirm Wednesday on Youtube 🔴 CONNECT WITH ME: Email Me Directly - Info@jqklaw.com Call Me Directly: - (818) 934-1561 ☎️ Newsletter: JQKLaw.com/Subscribe.html INSTAGRAM - / jqklawfirm WEBSITE - http://www.JQKLaw.com/ FACEBOOK - / jqklawfirm ABOUT ME - https://www.jqklaw.com/attorney-bio.html TWEET OR SHARE THIS VIDEO: • NVC Website Issues with Payment, Message, ... Consult with an attorney in private about your case. This general education only. Results Vary. This is an attorney advertisement. #NVC #CEAC #NationalVisaCenter So Martha asks, I've been trying to make payment with the National Visa Center, but am getting errors, do you know if there is a payment [system] So this issue with the National Visa Center (NVC), glad you brought this up. It's a been a big headache for many years really, but recently A lot of my colleagues have been having this issue. I haven't had it recentl,y but every computer systems differ with the NVC, where someone is at the stage of their Green Card case with their dealing with the Embassy (NVC) and they're uploading documents to them and to start that phase they have to start paying some fees, but the fees don't work. They keep trying to pay it doesn't work. It used to be as a backup you and mail them a check, but they don't want you mailing yourself anymore either. So what you can probably do is go to the Contact Us page for the National Visa Center and fill it out and say hey, I can' submit the fees please fix a system or give me guidance on if I could mail a check or what to do because I can't pay the fee so I can't get the process started. Unfortunately, this is a regular problem that's happening for a lot of people filing the case, try contacting them to push them to try to help you out. So you can move the payment process forward and just keep re-checking the site, t might reboot and fix itself on its own but yes, it is a typical issue. We see with fee payment for the national visa center. Another problem you're going to find is if you submit documents the national visa center, once you submit all the documents and you submit it, they may come back and have a comment on those and you click on the message box for the national visa center to read the comment and it won't load you'll be clicking it. You'll be on there for 20-30 minutes and nothing will load and then eventually it'll pop up or just have to do it days on end until it finally shows the computer system for CEAC. C-E-A-C, the electronic system for uploading documents and National visa center, paying them all that kind of stuff. Unfortunately, it's not a robust system. It cracks and breaks under the pressure and it's a big headache. Another problem you might have with CEAC is that you're filling out the form DS-260 the application for a green card and it'll all of a sudden time you out, or you come to save it and it won't save any loss all the information. This is most annoying when you're filling out your address history. So your fill out the address history might have moved around five or six times when you come to a place next or save it crashes and it say nothing is saved, and you just want to get your computer and throw it, break it on the ground. So that's the kind of situation to deal with and that's what I deal with every day when you are dealing with Consular Processing, but be patient, it's not just you. It's a problem. That's consistently across the board.