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In this episode of Teknokolik on CNBC-e, we sit down with İlker Zorluoğlu, President of Loops AI, to explore how artificial intelligence is fundamentally redesigning the global customer experience. 🚀 The Technology & Core Functions: Loops AI goes beyond standard chatbots by deploying highly accurate, scalable AI assistants that provide 24/7 instant responses. We discuss how their technology seamlessly handles thousands of complex customer queries—from specific product details and sizing to stock availability—reducing average response times from 6-12 hours down to mere seconds with a 99% accuracy rate. 🌍 Broader Industry Impact: The interview highlights how this technology is driving a massive industry shift. In e-commerce, it is actively boosting double-digit sales growth and slashing product return rates. Beyond retail, we explore Loops AI's expansion into the hospitality sector (acting as a WhatsApp-based hotel concierge), higher education, and even professional sports, where it assists tennis players with real-time regulatory compliance. We also discuss the human element: how AI is not replacing jobs, but evolving them by creating new hybrid roles like "Forward-Deployed Engineers." Don't forget to like, comment, and subscribe for more deep dives into the technologies shaping our future! 🔔 📌 Video Highlights & Chapters: Intro: The Strategic Transformation of AI Core Functions: Solving the 12-Hour Wait with 24/7 AI Industry Impact: Boosting Sales & Reducing Product Returns Transforming Customer Service from a Cost to a Revenue Center The Human Element: How AI is Evolving Traditional Jobs The Tech: The Rise of "Forward-Deployed Engineers" Beyond Retail: WhatsApp AI Concierge in Hospitality Assisting Professional Tennis Players with AI Global Vision: Scaling from Turkey to Silicon Valley 🔗 Relevant Links: Discover Loops AI: https://loopsai.com Follow Loops AI on LinkedIn: https://www.linkedin.com/company/loopsai 📱 Follow Us: LinkedIn: https://www.linkedin.com/company/loopsai/ #LoopsAI #ArtificialIntelligence #AgenticCommerce #BusinessTech #CNBCe #AI #FutureOfWork #Startups