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If you're still having problems, please provide a detailed description of the issue you're facing. You can send email to the ORGBRO customer support: support@orgbro.com We'll be happy to provide technical support as soon as possible. 00:04 Packing list and Load the Label Paper. 00:20 How to Calibrate Label Paper 00:33 How to print a test page 00:44 Screen Overview. 01:05 Connect Via Mobile Phone 02:01 Connect Via computer 02:47 (1)What steps should i take if the printerfails to power on? 03:03 (2)How can i resolve the issue offrequent paper jams while printing? 03:35 (3) First print is fine, later ones jam occasionally 04:20 (4) Some parts of the printed contentare irregular or incorrect. 04:49 (5) The printer cannot connect to the phone's Bluetooth. 05:06 (6) Printer not visible on third-party platforms. 05:21 (7) How to resolve the "Open failed on USB'error on the computer? 05:33 (8) How to troubleshoot problems during driver installation? 07:20 (9) What should i do if the printout is blank? 08:28 The output is either the wrong size oroffset to the left/right. 09:12 Contact Customer Support.