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Better Systems, Better HR | Why HR Feels So Hard—and What to Do About It HR doesn’t struggle because people don’t care or don’t know enough. It struggles when systems ask humans to perform perfectly under imperfect conditions. In this session, John Thalheimer and Chuck Simikian, co-hosts of the HR Stories Podcast, explore why HR often feels chaotic—even in well-run organizations—and how better systems create better decisions, reduce risk, and lead to more consistent outcomes. Using real-world stories, practical examples, and a conversational, podcast-style format, this webinar looks at: • Why complexity and pressure cause even experienced HR professionals to make mistakes • How systems—not effort—shape HR decisions, risk, and outcomes • Where HR processes tend to break down under real-world conditions • How tools like workflows and checklists support better decisions in high-stakes moments • How to shift from reacting to problems to learning from patterns The session also introduces a practical way to assess the health of your HR systems—helping you see where your organization may be relying on memory, heroics, or workarounds instead of intentional design. This conversation is for HR professionals who want to move beyond putting out fires and toward building systems that make good decisions easier—especially when it matters most.