CRM IN HINDI | CUSTOMER RELATIONSHIP MANAGEMENT | Concept, Types, Objectives, Advantages & more |ppt скачать в хорошем качестве

CRM IN HINDI | CUSTOMER RELATIONSHIP MANAGEMENT | Concept, Types, Objectives, Advantages & more |ppt

#YouTubeTaughtMe CUSTOMER RELATIONSHIP MANAGEMENT (CRM) LECTURE IN HINDI ( A VIDEO ON ALL ABOUT CRM IN HINDI ) This video consists of the following: 1. Concept of CRM (Customer Relationship Management) in hindi (With Real life Examples) 2. Types of CRM (Components of CRM) : i. Operational CRM a. Salesforce Automation (Sales automation) b. Marketing Automation c. Service Automation (Customer Service automation) ii. Analytical CRM a. Sales data b. Marketing data c. Financial data iii. Collaborative CRM (Strategic CRM) a. Interaction Management b. Channel Management 3. Objectives of CRM (Goal of CRM): i. To simplify marketing and sales process ii. To make call centers more efficient iii. To provide better customer service iv. To discover new customers and increase customer revenue v. To cross sell products more effectively 4. Advantages of CRM (Benefits of using CRM): i. Better Knowledge of Customers ii. Retain More Customers iii. Better Segmentation iv. Minimizes Cost v. Enhance Corporate Image vi. Increase Business Growth vii. Controls Customer Defection Rate 5. Disadvantages of CRM (limitations) : i. Costly ii. Training iii. Eliminates Human Element iv. Third Party Access v. Technical Support vi. Record Loss 6. Importance of CRM (Why Is CRM So Important?) INSTAGRAM :   / mr_singh.01_   TAGS FOR VIDEO: crm meaning crm system crm tools crm stands for crm acronym a crm software crm business meaning crm benefits crm customer relationship management crm data crm define crm full form crm in marketing crm in business crm knowledge base crm manager crm questions crm salesforce crm vs salesforce crm what is crm what does it mean crm wiki crm youtube crm business meaning crm definition crm database meaning crm examples crm experience meaning e crm ppt e crm examples crm kpi examples crm meaning in business crm-m meaning in law crm-m meaning in law in hindi ocrm meaning crm platform meaning crm real estate meaning crm software meaning customer relationship management system customer relationship management definition customer relationship management examples customer relationship management refers to customer relationship management amazon customer relationship management benefits customer relationship management best practices customer relationship management bba notes customer relationship management bba pdf customer relationship management can help a business to identify its customer relationship management concept strategy and tools customer relationship management concepts and technologies customer relationship management course customer relationship management definition in marketing customer relationship management examples ppt e customer relationship management pdf e customer relationship management ppt customer relationship management hindi customer relationship management is best defined as customer relationship management in a sentence customer relationship management importance customer relationship management kya hota hai customer relationship management key components for it success customer relationship management lesson plan customer relationship management leads to customer relationship management meaning customer relationship management marketing customer relationship management methods customer relationship management notes customer relationship management notes pdf customer relationship management notes for bba customer relationship management notes mba pdf customer relationship management objectives customer relationship management of amazon customer relationship management pdf customer relationship management ppt customer relationship management questions and answers customer relationship management question paper how to use customer relationship management what is the concept of customer relationship management what is customer relationship management and its benefits customer relationship management training customer relationship management theory customer relationship management types customer relationship management useful in customer relationship management vs customer service customer relationship management vs customer experience management customer relationship management videos customer relationship management what is it customer relationship management wikipedia customer relationship management why is it important customer relationship management with example customer relationship management youtube customer relationship management zoho customer relationship management chapter 1 ppt chapter 11 customer relationship management