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WANT TO LEARN MORE ABOUT HOW TO ASK DENTAL PATIENTS TO PAY? Watch our YouTube Exclusive with the founder of Front Office Rocks, Laura Hatch, to hear our tips and advice for discussing payments and money with your dental patients! We know it can be difficult to talk to dental patients about money. Discussing money and payments is not something everyone is comfortable with, we get it! Laura has two suggestions to help you (or any team members having troubles) learn how to ask your dental patients to pay: 1. You need to get comfortable talking to your patients about money! - If we are not comfortable talking to our patients about money, at the end of the day, many patients will schedule and just not show up, or they show up but then won’t pay. If we don’t get our patients to pay, we won’t have a job! 2. Payment is part of the process! - Your dental office is a business, just like any other business. You don’t go into any other types of businesses and NOT pay for something or not knowing at least what you are expected to pay! We need to understand and remember that until a patient has fully worked out how much they are going to have to pay, how much they owe and how much they have to pay for it, they have not fully committed to the treatment, leaving a higher chance the patient will not show up for their scheduled appointment. The Take-Away: If you want to help your patients keep their teeth for life, help your practice do well, and help make sure the patients are going to arrive, it is vital that your team can effectively communicate through these often delicate discussions! Take a moment to review our dental training video feature to hear more of Laura’s tips for discussing payments and money with patients! Ready to learn more and further train your dental team but not yet a member? Join us at Front Office Rocks for online dental team training! https://frontofficerocks.com/dental-t... Have a question you would like to ask Laura about discussing payments with your patients? Have a tip to add that has helped you or your dental team better communicate with patients about money and payments? Feel free to add your thoughts in the comments below! Find Laura and Front Office Rocks in our other places online via: Website https://frontofficerocks.com/ Instagram / frontofficerocks Facebook / frontofficerocks Twitter / dentalrockstars