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In this episode of the BraindAI Podcast, Lenka sits down with Karl Morris, founder of Goop Digital, to explore how local SEO, AI, and client-centric service models are reshaping digital marketing for regional businesses. Karl shares the origin story behind Goop Digital — born from the early realisation that the internet would replace traditional directories like the Yellow Pages — and how that insight evolved into building one of Australia’s leading digital marketing agencies serving nearly 800 clients. The conversation dives into why local SEO still dominates small-business growth, how AI search is changing visibility online, and why agencies must shift from client acquisition to client value maximisation. Karl also explains Goop’s no-lock-in philosophy, the power of remarketing, and how AI automation is transforming agency operations and scaling. If you work with local businesses, run an agency, or want to understand how AI is changing search and digital marketing, this episode is packed with practical insights. What you’ll learn: Why local SEO is critical for regional businesses How AI search is changing rankings and visibility The future of digital marketing agencies Scaling service businesses with automation Retention over acquisition: mining existing clients Connect with Karl: Learn more about GOOP Digital and Karl’s work at https://www.goop.com.au/ Karl’s LinkedIn Profile: / karlmorris If you found this episode valuable, please subscribe and leave us a comment!