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With the Opsgenie end-of-life deadline (April 5, 2027) fast approaching, you're facing a critical choice: Do you truly need to move your dedicated Incident Response workflow into the complexity of Jira Service Management (JSM) or Compass? If your current process is a reactive treadmill—plagued by alert fatigue, lost context, and constant non-critical paging—the mandated move risks replacing one chaotic toolset with another complex ITSM solution. View this not as a burden, but as a chance to build a standardized, human-centric workflow that solves your biggest pain points and transforms your response from chaos to control. The critical point is that moving to SolarWinds Incident Response isn't a downgrade. It's a true like-for-like replacement that preserves your essential functionality while upgrading to a solution that enhances your incident response workflows. Join Sanj Sandhu (Product Marketing Manager) and Chase Rhooms (Associate DevOps Engineer), who successfully navigated this exact transition internally at SolarWinds. You'll hear the proven strategy for moving an entire DevOps team off Opsgenie and implementing a unified system with SolarWinds Incident Response designed to bring clarity, automation, and confidence back to on-call duty. What You Will Gain: Address the Migration: Understand the true implications of the Opsgenie end-of-life (EOL) and the specific challenges we foresee with JSM, particularly regarding the migration complexity and feature parity for dedicated Incident Response teams. Walkthrough the Internal Success Story: Witness a phase-by-phase migration walkthrough presented by our own Internal DevOps team. This highlights the practical blueprint our teams used to move to SolarWinds Incident Response, proving we deeply understand the use-case. Full Incident Workflow Demonstration: See a comprehensive demo showcasing how SolarWinds Incident Response replaces and upgrades your core Opsgenie functions. Witness the full end-to-end response workflow, from ingestion to resolution, including: On-Call Capabilities: Setting up the reliable scheduling and escalation policies you depend on. Service Dependencies & Analytics Mapping: Using Service Graph Visualization for instant root cause analysis. Noise Reduction: Implementing Global Event Rules to filter and route alerts for a proactive workflow. Resolution and Handoffs: Demonstrating a seamless path to incident closure and learning. This session is essential for: Engineering Manager, VP of Engineering (Infrastructure/Operations), Director of Infrastructure, Site Reliability Engineer, Platform Engineer, Incident Response Manager, and Systems Architect. Stop wasting time on manual, reactive steps. Transform this migration into an opportunity to establish the proactive, standardized incident culture your team needs to thrive. Connect with SolarWinds: THWACK IT Community: http://thwack.solarwinds.com/ Facebook: / solarwinds LinkedIn: / solarwinds Instagram: / solarwindsinc