Freshdesk vs Zendesk | In-depth comparison of Ticketing, AI, Multi-channel, analytics, and pricing. скачать в хорошем качестве

Freshdesk vs Zendesk | In-depth comparison of Ticketing, AI, Multi-channel, analytics, and pricing.

In this Freshdesk vs Zendesk comparison video I'm helping you decide between the two platforms for your ticketing system needs. I went deep into the core ticketing feature and gave my honest, unbiased opinion on which ticketing system has the edge in terms of each feature. Watch the other related videos: Freshdesk tutorial:    • Freshdesk Tutorial | How to Use Freshdesk ...   Zendesk tutorial:    • Zendesk tutorial | How to use Zendesk for ...   Try Freshdesk 👉 https://affiliatepartner.freshdesk.co... *IMPORTANT NOTE: This above link is a Freshdesk affiliate link, which means we'll get a commission if you sign up for any Freshworks product through the link and later upgrade to a paid plan (with no additional cost to you), this helps support our channel to create helpful contents like this and we thank you in advance! 0:00 Intro 0:10 Comparison Overview 1:00 The ticketing feature in Freshdesk 1:18 Ticket templates in Freshdesk 2:09 Creating tickets in Zendesk 2:50 Macros in Zendesk 3:58 AI-led automation in Freshdesk and Zendesk 5:46 Multi-channel customer support 7:14 Analytics 8:45 Pricing of Freshdesk vs Zendesk 10:03 Conclusion #freshdesk #zendesk #freshdeskvszendesk