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This is Part 3 of a 3-part UX Case Study series on the SenseCAP Watcher, a physical AI agent designed for real-world environments. Chapters: 00:00 AI Meets Reality 00:45 Setting Expectations for Physical AI 02:30 The Patience Tax (AI Maturity Issues) 03:34 Design Intent vs UX Impact 03:53 Mental Model Collision (Jakob’s Law) 04:57 Familiar Interaction Patterns (Why This Matters) 05:15 Audio & Language Friction 05:56 Battery Life & Standby Reality 08:47 Who This Product Is Really For 09:20 What the Watcher Gets Right 09:53 UX Leadership: Making Constraints Legible 13:30 Final Verdict & UX Takeaways In this video, I deliver a full UX case study, analysing the Watcher through: • NN/g’s 10 Usability Heuristics • Key Laws of UX • Real UX activities: journey mapping, usability testing, mental model analysis This is not a product review. It’s a diagnostic UX breakdown of where the experience succeeds, where it breaks, and what designers and product leaders can learn when AI leaves the screen and enters physical space. The device was provided by Seeed Studio. No payment. No editorial control. Full independence. 🔹 Part 1 — Customer Journey (Buying Experience) - • I Tried BUYING the SenseCAP AI Watcher — T... 🔹 Part 2 — Unboxing & Physical UX - • Unboxing the SenseCAP AI Watcher — Physica... WATCH THE COMPLETE CASE STUDY SERIES - • Unboxing the SenseCAP AI Watcher — Physica... ❤️ Subscribe and don't miss an upload: / @i3lanceux Gear Up & Create: Content Creation on a Budget Shop! - https://www.amazon.co.uk/shop/desi-i3... 🌐 Website: http://www.i3lance.co.uk 🔗 Instagram: / i3lance_ux 𝕏 Twitter: / i3lance This video shares insights on all aspects of User Experience Design (UX or UED), practical, tactical and strategic approaches to common scenarios that challenge UX professionals, growth strategies, and practical tips to elevate you within the world of business and UX. #UXDesign #Coach #Leadership #UX #Mentor