Responding to Negative Reviews скачать в хорошем качестве

Responding to Negative Reviews

Negative reviews are bound to happen in business, but you can turn that negativity into an opportunity depending on how you respond. Check out these tips to ensure you turn those negative reviews into business opportunities every single time. 👉 Vendasta pioneered online reputation management software for agencies. Since 2008, we’ve helped 2+ million businesses manage billions of customer reviews, mentions, and online listings. 👉 Check out our reputation management solutions here: https://www.vendasta.com/reputation/r... 👉 Check out the Vendasta blog for valuable insights for your agency: https://www.vendasta.com/blog/ 00:00 Introduction 01:42 Tip 1: Apologize and express sympathy 02:07 Tip 2: Insert marketing in your response 02:33 Tip 3: Take the conversation offline 03:04 Tip 4: Avoid using your business name or search keywords 03:17 Tip 5: Keep it short